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Effective
Quality Control is at the heart of a good dimension program
At
Challinor Wood Products we work hard to insure the best quality
and reliability possible by thorough communication and mill relationships.
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We
never assume that a customer's requirements are "standard". We visit
the customer's plant (perhaps his showroom, his machine floor, his
finishing room, etc.) to better understand his needs. Dealing with
a natural material such as wood, requires a visual, as well as a
mechanical specification. |
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Before quoting prices we discuss the customer's individual specification
with the mill–including how the product will be used, what
finishes will be applied, the allowable defects, machining tolerances
and color range. We often take samples of the customer's product
to the mill to use as training aids and to show the factory personnel
how their individual decisions on the factory floor will affect
the finished product. |
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Upon accepting an order, a detailed Specification Sheet is prepared
for approval by the customer and by the mill. (For an example of
typical Spec. Sheet click
here) Sample Specifications |
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During production of the first several shipments to a new customer,
we travel to the mill and inspect the material, either during production
and/or when it is ready for shipment. We normally visit a new customer
after they have received the first shipment as well, to make sure
that quality is acceptable, and to discuss any changes or modifications
that can be made on future shipments to improve the quality, streamline
the customer's manufacturing operations and achieve further savings
in raw material costs. |
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One reason we take such precautions is that Challinor Wood Products
guarantees the quality of each and every shipment. We feel that
running just a bit worried is your best guarantee of our shipping
consistent, good quality material. |
